How do I restart my Fitbit device?

If you experience any of the following issues and y'all've checked your settings, restart your device:

  • Won't sync
  • Won't reply to taps, swipes, or push printing
  • Won't runway steps or other data
  • Won't show notifications or reminders

Restarting your device turns it off and on without deleting any activity data.

Some Fitbit devices accept small holes for sensors such as the microphone or altimeter. Don't effort to restart your device by inserting any items, such equally paper clips, into these holes equally yous can damage your Fitbit device.

Closed Ace and Alta series

  1. Plug the charging cablevision into a USB port on your computer or any UL-certified USB wall charger.
  2. Prune the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port. Y'all'll know the connection is secure when the tracker vibrates and yous see a bombardment icon on your tracker's brandish. Your tracker volition begin charging.
  3. Press the push button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the terminate of the charging cablevision that is plugged into your estimator. When you lot see the Fitbit logo and the tracker vibrates, this ways the tracker has restarted.
  4. Unplug your tracker from the charging cablevision.

Closed Ace ii, Ace 3, and Inspire series

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. For instructions, meet How do I charge my Fitbit device?
  3. Printing and concur the push or buttons on your tracker for 5 seconds.
  4. Release the button. When y'all see a smile icon and the tracker vibrates, the tracker restarted.

Closed Charge iii and Accuse 4

Open the Settings app on your device and tap Most then Reboot Device.

If your tracker is unresponsive:

  1. Plug the charging cable into the USB port on your reckoner or whatsoever UL-certified USB wall charger.
  2. Prune the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make certain the push button on your tracker is aligned with the button opening on the charging cable. Y'all'll know the connectedness is secure when the tracker vibrates and you see a bombardment icon on your tracker's display.
  4. Press and concord the button to restart your tracker:
    1. Accuse ii—printing and hold the button on your tracker for 4 seconds. When you meet the Fitbit logo and the tracker vibrates, the tracker restarted.
    2. Charge iii & Charge four—press and hold the push on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

Closed Ionic, Sense, and Versa serial

Press and concur the push* for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

*For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons.

ClosedOther devices

ClosedBlaze

  1. Press and concur the dorsum and bottom buttons until you lot come across the Fitbit logo on the screen.
  2. Allow get of the buttons.
  3. If you nevertheless accept issues with your device, plow information technology off and turn it dorsum on. For more information, see How exercise I plough off my Fitbit device?

ClosedAccuse & Charge 60 minutes

How do I restart Charge or Charge HR?

  1. Plug the charging cablevision into the USB port on your figurer or any UL-certified USB wall charger.
  2. Insert the other end into the port on the back of your tracker.
  3. Press and hold the push button for 10 to 12 seconds, until y'all see the Fitbit icon and a version number (e.g. "V30").
  4. Permit go of the button, and unplug your tracker from the charging cable.

How do I mill reset Charge or Charge Hr?

Only follow the mill reset steps at the direction of Fitbit Customer Support.

To restart your tracker without deleting any information, follow the restart instructions nether How do I restart Charge or Charge HR?

A factory reset deletes whatever stored data, which includes all data that hasn't synced to your Fitbit business relationship and your alarms, goals, and notifications. Afterward a factory reset, you must set up your tracker again.

  1. Attach the charging cable to your tracker and plug the other end into a USB port.
  2. Printing and hold the button for approximately two seconds and without letting get of the button:
    1. Remove the charging cable from your tracker.
    2. Wait about seven to 9 more than seconds after removing the charging cable.
  3. Let become of the button and hold information technology down once again.
  4. Later on "ALT" and a white screen flash, let go of the button and hold it down once again.
  5. Later y'all experience a vibration, let become of the button and hold information technology downward again.
  6. After you come across "Mistake," let go of the button and agree information technology down once again.
    Fitbit tracker with the text "ERROR 0X01" on the screen
  7. After you run across "ERASE," let go of the button. The tracker will plough off.
    Fitbit tracker with the text "ERASE" on the screen
  8. To plow your tracker back on, printing the push or connect information technology to the charging cable. If the time on your tracker reads 0:00, the reset was successful.
  9. Prepare your tracker every bit a new device. For instructions, come across How do I ready my Fitbit device?

ClosedFlex

  1. Plug your charging cable into a USB port on your calculator or any UL-certified USB wall charger.
  2. Remove the pebble from the band and insert it into the charging cable.
  3. Insert a paperclip into the pocket-sized pinhole on the back of the charger.
  4. Press on the pinhole for iii-4 seconds.
  5. Have your tracker out of the charger and insert information technology back into the band.

ClosedFlex 2

  1. Plug the charging cablevision into the USB port on your calculator or a UL-certified USB wall charger.
  2. Remove the pebble from the band and press it into the compartment on the charging cable. The pins on the charging cable must align with the pins on the dorsum of the pebble. The connexion is secure when Flex 2 vibrates and the indicator lights blink.
  3. Observe the push button on the charging cable below the tracker compartment.
  4. Press the button 3 times within five seconds. The tracker vibrates each time you press the push button. When all the lights wink later on the third button press, and the pebble resumes charging, Flex 2 has restarted.

ClosedI

  1. Plug your charging cable into your reckoner.
  2. Plug Fitbit One into the charging cable, making sure that the aureate contacts on the tracker align with the gold contacts on the charger.
  3. Agree the button on your tracker for 12 seconds.
  4. Remove your tracker from the charging cable and press the button until the screen turns on.

ClosedSurge

  1. Press and concur the Home and Select buttons (left and lesser right) on Surge until you see the screen wink or offset to dim (about 15 seconds).
  2. Permit go of the buttons.
  3. After your screen turns completely off, wait 10 seconds and press the Habitation button to plow Surge back on.

ClosedGoose egg

  1. Open the battery door using the battery door tool and remove the battery.
  2. Look 10 seconds.
  3. Identify the battery back into the tracker with the "+" side facing up, and close the door. Y'all'll run into your tracker'south version number, followed by a series of smiley faces.

If you need boosted help, contact Customer Support.

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